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Contact Police And Fire Credit Union Customer Service

Police And Fire Credit Union Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 228-8801
Call customer service

Customer Service:

  • 1 (215) 931-0315
    24-Hour EXPRESSBanker
  • 1 (800) 448-4041
    24-Hour EXPRESSBanker
  • 1 (215) 931-2409
    Lost or Stolen PFFCU Debit Card (opt. 2)
  • 1 (215) 931-0300

Police And Fire Credit Union Email:

Customer Service
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Police And Fire Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
95% phone, 5% email
Most Popular Police And Fire Credit Union Phone Number
1 (800) 228-8801
Most Popular Police And Fire Credit Union Email Address
memberservice@pffcu.org
Average Calls duration
7 minutes
Common Reasons for Contact
Account, cards, payments and charges
Issue Resolution Rate
Low (16% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Police And Fire Credit Union Customer Service?

Most Popular Number:

(800) 228-8801
Total calls: 36 Issues resolved: 2 Last call: Mar 7, 2026

Customers have different Police and Fire Credit Union customer service contact numbers handy to get in touch with their support team. Firstly, the toll-free Police and Fire 24-hour customer service number is 1-800-228-8801. Other numbers to reach the Police and Fire Credit Union are 1-215-931-0315 and 1-800-448-4041. These are PFFCU 24-hour customer service numbers. If you must contact the support team to report a lost or stolen card, dial 1-215-931-2409. For customers facing problems with logging into online banking, the Police and Fire Credit Union number to reach out to is 1-215-931-0300.

At present, PFFCU customer service offers limited 24-hour customer support. This is applicable for cases that are urgent outside of business hours. To avail of Police and Fire 24-hour customer service outside of business hours, dial 1-215-931-2409 and press option 2. However, if the matter can be handled without immediate attention, PFFCU customer service business hours range between 8:30 AM and 6:00 PM, Monday through Friday. On Saturday, the business support hours start at 8:30 AM and end at 4:00 PM.

To get in touch with Police and Fire Credit Union customer service, write your concerns and queries to memberservice@pffcu.org. You can elaborate on any questions about the services or share feedback. This email address is handy when you cannot contact the Police and Fire Credit Union customer service. Unlike a response from a phone call, it takes two to three days to get an answer to your email. This is because of the high number of emails the team receives.

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Contact Information

Police And Fire Credit Union Website:

Police And Fire Credit Union Help Center:

Corporate Office Address:

Police and Fire Federal Credit Union
901 Arch St.
Philadelphia, Pennsylvania 19107-2495
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 6:00pm

Saturday: 8:30am - 4:00pm


Other Locations:

Loan Center

One Greenwood Square

3333 Street Road

Bensalem, PA 19020


Complaint National Credit Union

Administration Office of Examination and Insurance

775 Duke St.

Alexandria, VA 22314-3428


Mayfair Branch

7145 Frankford Ave.

Philadelphia, PA 19135


Marlton Crossing Branch

237 Route 73 South

Marlton, NJ 08053


King of Prussia Branch

236 W. DeKalb Pike

King of Prussia, PA 19406

More contact details

Summary of Police And Fire Credit Union Customer Service Calls

54 TOTAL
CALLS
06:40 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Police And Fire Credit Union?

Payments and Charges Question:

  • “Debit card”
  • “Fraud”
  • “Got a fraud prevention call”

Account Question:

  • “I'm locked out my account”
  • “Access to account”
  • “Acct balance”

Cards Question:

  • “Report a card”
  • “Card was blocked”
  • “Lost card”

Request for Information Question:

  • “Question about a transaction”
  • “Check my balance”

Website/ Application Question:

  • “App”

Other Question:

  • “Transfer funds”
  • “Trying to pay for airline tickets”
  • “Travel”

About

Summary

Police and Fire Credit Union is a credit union which offers financial services. The company was founded in January 1938. Its headquarters is based in Philadelphia, Pennsylvania, United States. There are more than 12 locations across Pennsylvania and New Jersey states. Police and Fire Credit Union offers the following services: real estate loans, auto loans, personal loans, checking, and share accounts. The company also provides online banking, mobile deposit, account alerts, credit protection, and 24-hour express banker options. Customers can use online calculators to plan rates and monthly payments. There is a PFFCU mobile application for mobile devices with Android and Apple operating systems.

Police And Fire Credit Union reviews and complaints

Police And Fire Credit Union is ranked 888 out of 5695 in Financial Services category

Payment Methods

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